Apple customer service number & support

Devices, Apple ID and iCloud support. We are independent and not affiliated with Apple.

Official phone number: +1-800-275-2273

Official chat / help: Apple help centre

Support hours: Phone & chat (local).

Average wait: 3–8 min.

Best time to contact: Weekday mornings.

How to contact Apple customer service

You can reach Apple by phone or through its official chat / help centre. Have your account email or phone, any order or reference number, and a short description of the problem ready so support can help you faster.

Common Apple problems and how to fix them

Apple ID recovery

Use iforgot.apple.com to reset. If you set a recovery key or contact, have it ready; account recovery can take several days for security.

Billing or App Store charge

See and report charges at reportaproblem.apple.com; subscriptions are cancelled under Settings → your name → Subscriptions.

Device repair or warranty

Start at support.apple.com/repair to check coverage and book a Genius Bar or mail-in repair; AppleCare+ covers accidental damage for a fee.

iCloud issues

Check iCloud status and storage under Settings → your name; a full iCloud stops backups and Photos sync — upgrade or free up space.

Locked device or Activation Lock

You must know the Apple ID password to remove Activation Lock; use iforgot.apple.com first, then contact Apple with proof of purchase if needed.

Verified: these details were sourced from Apple's official website and last verified on 2026-06-04 (official source). Never share your password, full card number or a one-time code — genuine Apple support will never ask for them.

It's Genie Assist is an independent customer service directory and is not affiliated with, endorsed by, or connected to any brand listed. Phone numbers and links are sourced from each brand's official website and shown with the date we last verified them.