HP customer service number & support

Computers & printers. Setup, repair and warranty support. We are independent and not affiliated with HP.

Official phone number: +1-800-474-6836

Official chat / help: HP help centre

Support hours: Phone & chat, 24/7 (U.S.).

Average wait: 6–14 min.

Best time to contact: Weekday mornings.

How to contact HP customer service

You can reach HP by phone or through its official chat / help centre. Have your account email or phone, any order or reference number, and a short description of the problem ready so support can help you faster.

Common HP problems and how to fix them

Printer setup or troubleshooting

Install HP Smart and follow the guided setup; for offline printers, restart the printer and router and re-add it in HP Smart.

Laptop or PC hardware issue

Run HP Support Assistant diagnostics; note your serial number and any error before contacting support.

Warranty status or claim

Check coverage at support.hp.com/check-warranty with your serial number; in-warranty repairs are arranged from there.

Driver or software update

Download the exact driver for your model at support.hp.com/drivers; avoid third-party 'driver updater' sites.

Network or connectivity help

Reset the device's network settings and reconnect; keep the PC and printer on the same Wi-Fi band.

Verified: these details were sourced from HP's official website and last verified on 2026-06-05 (official source). Never share your password, full card number or a one-time code — genuine HP support will never ask for them.

It's Genie Assist is an independent customer service directory and is not affiliated with, endorsed by, or connected to any brand listed. Phone numbers and links are sourced from each brand's official website and shown with the date we last verified them.