Verizon customer service number & support

Wireless, Fios internet & TV. Billing and technical support. We are independent and not affiliated with Verizon.

Official phone number: +1-800-922-0204

Official chat / help: Verizon help centre

Support hours: Wireless 7am–11pm local · Fios 24/7.

Average wait: 8–18 min.

Best time to contact: Weekday mornings.

How to contact Verizon customer service

You can reach Verizon by phone or through its official chat / help centre. Have your account email or phone, any order or reference number, and a short description of the problem ready so support can help you faster.

Common Verizon problems and how to fix them

Billing or payment question

View and pay bills in the My Verizon app; disputed charges and plan changes are handled there or with an agent at 1-800-922-0204.

Account login or password reset

Reset at verizon.com; keep your Account PIN handy — it's required to make account changes by phone.

Fios internet, TV or phone issue

Call 1-800-837-4966 (24/7). Restart the router/ONT and run the My Fios app troubleshooter before booking a technician.

Device setup, trade-in or upgrade

Track trade-ins and upgrades in My Verizon; keep your IMEI and trade-in confirmation for credits.

Spam, fraud or scam reporting

Use the Call Filter app to block spam; never share your Account PIN or a code with an inbound caller.

Verified: these details were sourced from Verizon's official website and last verified on 2026-06-05 (official source). Never share your password, full card number or a one-time code — genuine Verizon support will never ask for them.

It's Genie Assist is an independent customer service directory and is not affiliated with, endorsed by, or connected to any brand listed. Phone numbers and links are sourced from each brand's official website and shown with the date we last verified them.