X (Twitter) customer service number & support

Social platform. Support via online forms only — no phone line. We are independent and not affiliated with X (Twitter).

X (Twitter) does not publish a public phone line — use the official chat / help centre.

Official chat / help: X (Twitter) help centre

Support hours: No phone support — online forms only.

Average wait: Online form only.

Best time to contact: Submit a form any time.

How to contact X (Twitter) customer service

You can reach X (Twitter) through its official chat / help centre. Have your account email or phone, any order or reference number, and a short description of the problem ready so support can help you faster.

Common X (Twitter) problems and how to fix them

Locked or suspended account

Follow the on-screen unlock steps (usually verify a phone/email or solve a challenge). For suspensions, submit an appeal via help.x.com — there is no phone support.

Hacked account

Reset your password immediately and revoke unknown connected apps under Settings → Security. If you're locked out, use the compromised-account form.

Verification or subscription

Manage Premium under Settings → Premium. Billing runs through the app store or web where you subscribed.

Report a problem

Use the specific form at help.x.com/en/forms for the issue type; general tweets to support are not monitored for account recovery.

Verified: these details were sourced from X (Twitter)'s official website and last verified on 2026-05-28 (official source). Never share your password, full card number or a one-time code — genuine X (Twitter) support will never ask for them.

It's Genie Assist is an independent customer service directory and is not affiliated with, endorsed by, or connected to any brand listed. Phone numbers and links are sourced from each brand's official website and shown with the date we last verified them.